Book a repair with one of our expert Bosch engineers. We're here to get your washing machine back up and running again in no time. Did you know that some washing machine issues can be resolved without the need for a repair? View our oven’s support page to resolve common issues yourself.
Please check out the repair options offered below.
In Warranty repair.
If your Bosch home appliance has a manufacturing or material fault and it is under the two-year manufacturer's warranty or the Bosch Extended Warranty, your repair will be free of charge subject to our warranty terms and conditions.
If your Bosch appliance is out of warranty, a service charge and call-out fee of S$150 will apply. This fee covers the technician's travel to your address, diagnosing the problem, and providing a cost estimate for the required parts and labor. Please note that the service charge is payable regardless of whether the cost estimate is accepted or declined.
This fee does not include the cost of spare parts. Further costs cannot be provided in advance, as the technician must physically inspect the unit to determine the root cause of the issue and identify the necessary spare parts for replacement or repair.
Our specialist engineers are available to repair your oven quickly. You are about to start the 5 steps online booking process. You will be requested your contact details, appliance location and some other important information. Please enter your oven model number (E-Nr.) below to get started. The E-Nr. is needed to prepare the engineer’s visit, e.g.: providing needed spare parts to the engineer.
How to find your E-Nr.
You're looking for the rating plate, which features the E-Nr. Start by opening the appliance door and scanning the edge of the cavity. On appliances with the steam-assist function, the label is behind the control panel.
Example of a type plate
If your model has a product interface, you can also use this to access the appliance information in the basic settings. Go to Info to display your oven's technical details.
Our experienced Bosch Customer Service team will help you to book a repair appointment for your oven. We will ask you to provide the model number (E-Nr.) of your appliance during the booking process.
Our Customer Care Hotline operates on: Monday to Friday: 9am to 6pm (excluding public holidays) Saturday: 9am to 1pm (excluding public holidays)
You're looking for the rating plate, which features the E-Nr. Start by opening the appliance door and scanning the edge of the cavity. On appliances with the steam-assist function, the label is behind the control panel.
Example of a type plate
If your model has a product interface, you can also use this to access the appliance information in the basic settings. Go to Info to display your oven's technical details.
There are solutions for small issues or errors that you can easily resolve yourself. Check if you need a technician to come to your home by consulting our troubleshooting and help articles for ovens .
It depends on the age and the condition of your oven. Our customer service is happy to advice on whether a service repair is right for you. In most cases, a repair is recommended as it is often more cost-effective. However, this is always up to you.
If a repair isn't possible or not recommended, you will get a cashback of the call-out charge when buying a new Bosch home appliance.
At Bosch we only use original spare parts for your oven. Our team of skilled technicians will analyse your appliance's problems and solve them quickly. Experience the long-lasting performance of your oven for years to come - all thanks to original Bosch spare parts.
If your Bosch home appliance has a manufacturing or material fault and it is under the two year manufacturer's warranty or the Bosch Extended Warranty, your repair will be free of charge subject to our warranty terms and conditions.
If not, a service charge and call-out fee of S$150 will apply. This fee covers the technician's travel to your address, diagnosing the problem, and providing a cost estimate for the required parts and labor. Please note that the service charge is payable regardless of whether the cost estimate is accepted or declined.
This fee does not include the cost of spare parts. Further costs cannot be provided in advance, as the technician must physically inspect the unit to determine the root cause of the issue and identify the necessary spare parts for replacement or repair.
We offer the best support for a long product lifespan by providing repair services and original spare parts. These services ensure that your appliance keeps on working over a long period of time. A long appliance lifespan makes a significant contribution to protecting the environment and climate.
