Bosch Service Assistant

All service options you'll need. In one place.

The Bosch Service Assistant gives you a comprehensive compilation of all relevant information surrounding your home appliance – from detailed manuals to expert maintenance advice and related shop offers.

Browse the Bosch Service Assistant by full model number (E-NR).

Please enter the E-NR (model number) of your Bosch appliance to get access to all product-specific information and support options. This is usually found around the door area or on the rating plate of the appliance.

Having trouble finding your E-NR (model number)? Just use the type plate finder to get assistance.

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Accessing the Bosch Service Assistant for registered products via MyBosch.

If your product is already registered with MyBosch, simply login and choose the product in question to get customized information and support from the Bosch Service Assistant – everything you need and nothing else.

Get in touch

We are here to help, before and after your purchase.

Customer Service Centre

4012 Ang Mo Kio Ave 10, Techplace 1, #01-01 S569628

Walk in from Monday to Friday: 8.30am to 5.30pm (excluding public holidays)

Customer Care Consultant

Phone: +65 6751 5000

Monday to Saturday: 9am to 6pm

WhatsApp Service:

We are committed to serve you better.

From 2 January 2019 onwards, you will be able to reach us through WhatsApp at +65 9727 8440 during the following non-operating hours:

Monday to Saturday, from 6pm to 9pm

Sunday, from 9am to 9pm

Simply drop us a query through WhatsApp. While we endeavor to provide you with help as best as possible, there will be times where we will get back to you the next working day.

We would like to thank you for your support and will be looking forward to be of continuous service to you.

Help is on the way

Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.

Self-help videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.