Bosch Service Assistant

All service options you'll need. In one place.

The Bosch Service Assistant gives you a comprehensive compilation of all relevant information surrounding your home appliance – from detailed manuals to expert maintenance advice and related shop offers.

Browse the Bosch Service Assistant by full model number (E-NR).

Please enter the E-NR (model number) of your Bosch appliance to get access to all product-specific information and support options. This is usually found around the door area or on the rating plate of the appliance.

Having trouble finding your E-NR (model number)? Just use the type plate finder to get assistance.

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Accessing the Bosch Service Assistant for registered products via MyBosch.

If your product is already registered with MyBosch, simply login and choose the product in question to get customized information and support from the Bosch Service Assistant – everything you need and nothing else.

Get in touch

We’re here to help, before and after your purchase.

Customer Care Centre

Address: 38C, Jalan Pemimpin, #01-01, S577180

Walk in from Monday to Friday: 8.30am to 5.30pm (excluding public holidays)

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm (excluding public holidays)

Saturday: 9am to 1pm (excluding public holidays)

WhatsApp Service:

We are committed to serve you better. Simply drop us a query through WhatsApp at +65 9727 8440.

While we endeavor to provide you with help as best as possible, there will be times where we will get back to you the next working day.

Thank you for your support and we look forward to be of continuous service to you.

Help is on the way

Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.

Self-help videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.