Book a repair with one of our expert Bosch engineers. We're here to get your washing machine back up and running again in no time. Did you know that some washing machine issues can be resolved without the need for a repair? View our dishwasher’s support page to resolve common issues yourself.
Please check out the repair options offered below.
In Warranty repair.
If your Bosch home appliance has a manufacturing or material fault and it is under the two-year manufacturer's warranty or the Bosch Extended Warranty, your repair will be free of charge subject to our warranty terms and conditions.
If your Bosch appliance is out of warranty, a service charge and call-out fee of S$150 will apply. This fee covers the technician's travel to your address, diagnosing the problem, and providing a cost estimate for the required parts and labor. Please note that the service charge is payable regardless of whether the cost estimate is accepted or declined.
This fee does not include the cost of spare parts. Further costs cannot be provided in advance, as the technician must physically inspect the unit to determine the root cause of the issue and identify the necessary spare parts for replacement or repair.
We understand how important it is to get your dishwasher back up and running quickly. One of our specialist Bosch Service engineers can come lend a helping hand. Please enter your dishwasher model number (E-Nr.) below to get started. The E-Nr. is needed to prepare the engineer’s visit, e.g.: providing needed spare parts to the engineer.
How to find your E-Nr.
Example of a type plate
The E-Nr. is listed on the rating plate, which is a label or engraved information. It's located either on the appliance door's inside edge or the rim above the cavity.
Our experienced Bosch Customer Service team will help you to book a repair appointment for your dishwasher. We will ask you to provide the model number (E-Nr.) of your appliance during the booking process.
Our Customer Care Hotline operates on: Monday to Friday: 9am to 6pm (excluding public holidays) Saturday: 9am to 1pm (excluding public holidays)
The E-Nr. is listed on the rating plate, which is a label or engraved information. It's located either on the appliance door's inside edge or the rim above the cavity.
You can resolve certain minor issues with your appliance on your own at home. To ensure that you won't require the assistance of a Bosch technician, please refer to the dishwasher troubleshooting and help articles we provide.
It depends on the age and the condition of your dishwasher. Our customer service is happy to advice on whether a service repair is right for you. In most cases, a repair is recommended as it is often more cost-effective. However, this is always up to you.
If a repair isn't possible or not recommended, you will get a cashback of the call-out charge when buying a new Bosch home appliance.
Our engineers always use original spare parts to repair your dishwasher. We will verify that all the necessary original spare parts for your dishwasher are available to successfully complete the repair.
If your Bosch home appliance has a manufacturing or material fault and it is under the two year manufacturer's warranty or the Bosch Extended Warranty, your repair will be free of charge subject to our warranty terms and conditions.
If not, a service charge and call-out fee of S$150 will apply. This fee covers the technician's travel to your address, diagnosing the problem, and providing a cost estimate for the required parts and labor. Please note that the service charge is payable regardless of whether the cost estimate is accepted or declined.
This fee does not include the cost of spare parts. Further costs cannot be provided in advance, as the technician must physically inspect the unit to determine the root cause of the issue and identify the necessary spare parts for replacement or repair.
We offer the best support for a long product lifespan by providing repair services and original spare parts. These services ensure that your appliance keeps on working over a long period of time. A long appliance lifespan makes a significant contribution to protecting the environment and climate.
