A close-up of a front-loading washing machine with its door open, next to a wicker laundry basket filled with white and blue towels

This error indicates that an imbalance is detected. If the imbalance is too large, the spin cycle will not run or it will reduce its speed to protect your appliance. In addition, the appliance will attempt to improve distribution of the laundry by several spin attempts. This will extend the program running time.

Please wash large and small items together to reduce the imbalance. Make sure to close zippers and buttons on pillows and duvet covers.

If you have any further questions, please contact our customer care team at +65 6751 5000. We're delighted to assist you.

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Self-help videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.