Your comprehensive guide to Appliance Issues

Luckily, many minor faults can be quickly and easily resolved by following our simple self-help information below, which will guide you step by step to fix a variety of different faults with your induction hob and get it back up and running in no time.

Troubleshooting

Error Codes

Cleaning Tips

Frequently Asked Questions

Get in touch

We’re here to help, before and after your purchase.

Customer Care Centre

Address: 38C Jalan Pemimpin, #01-01, Singapore 577180

Open from Mon - Fri, 9am - 5pm (Closed on Sat, Sun and PH).

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm Saturday: 9am to 1pm (Closed on Sun and PH)

Help is on the way

Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.