There is hot cookware near the control panel. The cooking zone has switched off to protect the electronics.

1. Remove the cookware from the control panel.

2. Wait a few seconds.

3. Touch any control element on the cooktop.

4. When the error message disappears and the electronics have cooled down sufficiently, you can continue to cook.

If you have any further questions, please contact our customer care team at +65 6751 5000. We're delighted to assist you.

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Customer Care Centre

Address: 38C Jalan Pemimpin, #01-01, Singapore 577180

Open from Mon - Fri, 9am - 5pm (Closed on Sat, Sun and PH).

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm Saturday: 9am to 1pm (Closed on Sun and PH)

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Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.

Self-help videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.