Support for Bosch vacuum cleaners.

Experiencing trouble with your vacuum cleaner? Breathe easily.

Even the most reliable household helpers need some care and attention sometimes. Here, you’ll find an overview of all questions and answers about your vacuum cleaner. We'll show you how you can fix common vacuum cleaner or put you in touch with our repair experts for more serious problems.

Service Assistant

The Bosch Service Assistant gives you complete access to the many service and information offers available for your home appliance.

Instruction manual

Our manuals provide you with valuable details for starting up and further operate your appliance.

Repair booking

If you're having a problem with your home appliance, there's no easier way to get it up and running again than our expert home repair service.

Contact & Info

Our experienced home appliance experts are ready with answers to your questions on our service hotline.

MyBosch

MyBosch is your way to get to know more about your home appliance. Sign up for a personal account and you'll find useful tips for more performance and prolonging the life of your appliance.

Online Shop

From original spare parts to premium accessories and a wide range of cleaning and care products for your home appliance – everything in the Bosch online shop has been thoroughly tested to conform to our high quality standards.

Local topic

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Tips & Tricks

Find out more about your appliance with easy-to-understand videos. From learning how to Quickstart to Caretips.

Get in touch

We are here to help, before and after your purchase.

Customer Service Centre

4012 Ang Mo Kio Ave 10, Techplace 1, #01-01 S569628

Walk in from Monday to Friday: 8.30am to 5.30pm (excluding public holidays)

Customer Care Consultant

Phone: +65 6751 5000

Monday to Saturday: 9am to 6pm

Changes in Operating Hours on 25 January 2019:

Customer Service Centre – Closed from 11am onwards

Experience Centre – Closed from 11am to 2pm

Regular operating hours will resume on 28 January 2019.

Customer Contact Hotline CNY Closure:

4 February 2019 – Closed from 1pm onwards

5 February 2019 – Closed from 1pm onwards

6 February 2019 – Closed from 1pm onwards

Regular operating hours will resume on 7 February 2019.

Customer Service Centre & Experience Centre CNY Closure:

4 February 2019 – Closed all day

5 February 2019 – Closed all day

6 February 2019 – Closed all day

Regular operating hours will resume on 7 February 2019.

Thank you for your kind understanding. Happy Lunar New Year!

WhatsApp Service:

We are committed to serve you better.

From 2 January 2019 onwards, you will be able to reach us through WhatsApp at +65 9727 8440 during the following non-operating hours:

Monday to Saturday, from 6pm to 9pm

Sunday, from 9am to 9pm

Simply drop us a query through WhatsApp. While we endeavor to provide you with help as best as possible, there will be times where we will get back to you the next working day.

We would like to thank you for your support and will be looking forward to be of continuous service to you.

Help is on the way

Arrange a visit for any date and time convenient for you.

Self-help videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.