Cleaning vacuum cleaner

Cleaning your vacuum cleaner – part for part, ready for service

You want to clean your vacuum cleaner? Whether it’s the vacuum cleaner filter, the vacuum cleaner hose, the vacuum cleaner tube or any other part, read our tips on cleaning your vacuum cleaner:

Cleaning the vacuum cleaner brushes or vacuum cleaner tube is very easy. Detach them, check that nothing has become jammed in them, remove the lint from the brush and wash it under warm running water without detergent and then let it dry in the air.

You can do something similar to clean the vacuum cleaner filter. If this is washable, it can be cleaned with just water and no detergent. Allow it to dry in air for 24 hours.

Cleaning your vacuum cleaner hose is, in principle, identical. If you’ve think something is jammed in the vacuum cleaner hose, you can carefully push a broom handle or other long object inside and try to clear the jammed object.

To clean a bagless vacuum cleaner, remove the dust holder from the device, empty it and wash it under warm running water and allow it to dry fully. Under no circumstances should you put it back in the device while it is still wet. It must be totally dry. The same applies to cleaning the filter in bagless vacuum cleaners. Take it out of the vacuum cleaner, follow the instructions in the instruction manual and only clean it with water. It should also be allowed to dry at room temperature for at least 24 hours.

You should leave cleaning the vacuum cleaner motor to the Bosch central workshop in Nuremberg. Within the warranty period of 24 months, this is free of charge. Fixed prices apply outside this period.

To have your vacuum cleaner motor cleaned, please send your vacuum cleaner to:

<SmAppCusSerAddress>

If you’ve still got questions about cleaning vacuum cleaners, call our customer service for more information. You can reach us around the clock, 7 days a week on our service number, <CustSerPhoneNo2>. We’ll be happy to help.

Repair service

Get in touch

We are here to help, before and after your purchase.

Customer Service Centre

4012 Ang Mo Kio Ave 10, Techplace 1, #01-01 S569628

Walk in from Monday to Friday: 8.30am to 5.30pm (excluding public holidays)

Customer Care Consultant

Phone: +65 6751 5000

Monday to Saturday: 9am to 6pm

Changes in Operating Hours on 25 January 2019:

Customer Service Centre – Closed from 11am onwards

Experience Centre – Closed from 11am to 2pm

Regular operating hours will resume on 28 January 2019.

Customer Contact Hotline CNY Closure:

4 February 2019 – Closed from 1pm onwards

5 February 2019 – Closed from 1pm onwards

6 February 2019 – Closed from 1pm onwards

Regular operating hours will resume on 7 February 2019.

Customer Service Centre & Experience Centre CNY Closure:

4 February 2019 – Closed all day

5 February 2019 – Closed all day

6 February 2019 – Closed all day

Regular operating hours will resume on 7 February 2019.

Thank you for your kind understanding. Happy Lunar New Year!

WhatsApp Service:

We are committed to serve you better.

From 2 January 2019 onwards, you will be able to reach us through WhatsApp at +65 9727 8440 during the following non-operating hours:

Monday to Saturday, from 6pm to 9pm

Sunday, from 9am to 9pm

Simply drop us a query through WhatsApp. While we endeavor to provide you with help as best as possible, there will be times where we will get back to you the next working day.

We would like to thank you for your support and will be looking forward to be of continuous service to you.

Help is on the way

Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.