Home Appliances
Repair Options
Whether your appliance is under warranty or out of warranty, Bosch offers tailored repair solutions to suit your needs. Our team will assess your appliance, provide a transparent cost estimate, and ensure it’s restored to Bosch standards of performance and safety.
Book a Repair
Schedule a repair for your large Bosch appliance conveniently online, and our service engineers will come directly to your home for inspection and repair.
**For small domestic appliances, please visit our Bosch Customer Care Centre or call our hotline to arrange for a pick-up service.
Why Bosch Customer Service?
Frequently Asked Questions
Answers to some of our most frequently asked questions about our repair service.
How much will my repair cost?
If your Bosch home appliance has a manufacturing or material fault and it is under the two year manufacturer's warranty or the Bosch Extended Warranty, your repair will be free of charge subject to our warranty terms and conditions.
Manufacturer's Warranty terms and conditions
Bosch Extended Warranty terms and conditions
If not, a service charge and call-out fee of S$150 will apply. This fee covers the technician's travel to your address, diagnosing the problem, and providing a cost estimate for the required parts and labor. Please note that the service charge is payable regardless of whether the cost estimate is accepted or declined.
This fee does not include the cost of spare parts. Further costs cannot be provided in advance, as the technician must physically inspect the unit to determine the root cause of the issue and identify the necessary spare parts for replacement or repair.
What if I have a Bosch Extended Warranty for my appliance?
If you have a valid Bosch extended warranty, please call our customer care centre directly. Please do not book your repair visit online as you may be charged for the cost of your repair instead of being covered by the extended warranty.
Please have your appliance's model number (E-Nr), FD number and purchase date ready prior to calling us.
6751 5000
Monday to Friday: 9am to 6pm
Saturday: 9am to 1pm (Closed on Sun and PH)
Who will be repairing my appliance?
Repairs are carried out by our own Bosch engineers and our pool of approved service partners. They are well trained by us, which gives them unrivalled knowledge and expertise with our Bosch home appliances.
What appliances do you repair?
Our Bosch engineers can repair large Bosch home appliances such as washing machines, tumble dryers, washer dryers, dishwashers, fridges, freezers, wine coolers, ovens, hobs, cooker hoods, warming drawers and integrated coffee machines.
Small Bosch home appliance, such as kettles, toasters, coffee machines, kitchen machines, food processors, blenders, mixers, irons and vacuum cleaners are repaired in our workshop. If you need a repair on a small Bosch home appliance, please call our customer care centre.
6751 5000
Monday to Friday: 9am to 6pm
Saturday: 9am to 1pm (Closed on Sun and PH)
How can I pay for my repair?
Repair payment can be made to the Bosch engineer on the day of your repair via credit card, cash or PayNow. In some cases, a pre-payment will be requested prior to the repair visit.
When do you do repairs?
Our Bosch engineers can repair your Bosch home appliances on weekdays, but some weekend appointments are available.
Do you use original spare parts?
Our Bosch engineers will only replace any faulty parts with original replacements parts from our German warehouse, and we store parts for up to ten years after producing an appliance.