A close-up view of the control panel and upper part of a white Bosch front-load washing machine

If your washing machine stops midway through a programme, it could be due to one of the following reasons:

The washing machine is not filling with water/not draining

Check that your washing machine is able to receive a cold water supply and that the cold water fill hose is not kinked or blocked.

Check that your washing machine is able to drain water away and that the waste water hose is not kinked or blocked.

The washing machine is overheating

If the washing machine stops a programme during the wash cycle when the water should be heated up to the programme temperature, it may have detected that the water is overheating and this is normally accompanied by the displaying of an error code.

The washing machine is not heating the water

If the washing machine stops during approximately the first 30 minutes of a programme, it may have detected that the water is not being heated up sufficiently or at all, and this is normally accompanied by the displaying of an error code.

The washing machine has detected a leak

Your washing machine may abort a programme if it detects a leak as a safety precaution.

If you can't identify or resolve the issue, we advise against attempting repairs yourself. Instead, book a repair with one of our highly trained and qualified Bosch engineers.

Get in touch

We’re here to help, before and after your purchase.

Customer Care Centre

Address: 38C Jalan Pemimpin, #01-01, Singapore 577180

Open from Mon - Fri, 9am - 5pm (Closed on Sat, Sun and PH).

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm Saturday: 9am to 1pm (Closed on Sun and PH)

Help is on the way

Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.

Self-help videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.