A hand turning the program selection dial on a washing machine.

There are a number of reasons why your washing machine won't start it's cycle. Below, you can find a number of common solutions which should fix the problem.

The door is not locked properly

Close the door properly until you can hear an audible click. An overloaded washing machine drum may be preventing the door from closing properly.

Also check whether an item of washing is jammed between the door and the housing.

The start button is held down too short or too long

To start a programme, you will need to press and hold the start button slightly longer than the other buttons on the washing machine, appoximately 1 to 2 seconds. A brief press will not be sufficient. If the button is held down too long, a double audible beep will be heard and the washing machine will not start. This prevents a programme from being started through any accidental contact with the start button.

If the issue persists, we advise against attempting repairs yourself. Instead, book a repair with one of our highly trained and qualified Bosch engineers.

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Customer Care Centre

Address: 38C Jalan Pemimpin, #01-01, Singapore 577180

Open from Mon - Fri, 9am - 5pm (Closed on Sat, Sun and PH).

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm Saturday: 9am to 1pm (Closed on Sun and PH)

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Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.

Self-help videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.