Washing machine in modern bathroom with wooden shelves, towels, and plant.

If you suspect that your Bosch washing machine is not heating the water, either because the appliance doesn't feel warm during the wash cycle or because the clothes are not being cleaned properly, this may be due to a fault with the heating element, which is normally confirmed by the displaying of an error code.

We advise against attempting repairs yourself. Instead, book a repair with one of our highly trained and qualified Bosch engineers

Get in touch

We’re here to help, before and after your purchase.

Customer Care Centre

Address: 38C Jalan Pemimpin, #01-01, Singapore 577180

Open from Mon - Fri, 9am - 5pm (Closed on Sat, Sun and PH).

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm Saturday: 9am to 1pm (Closed on Sun and PH)

Help is on the way

Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.

Self-help videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.