If your washing machine is not filling with water, it could be due to a kinked hose or low water pressure. Here are some steps to check and resolve the issue:

Check for Kinks and Blockages

  • Check that there are no kinks in the cold water fill hose and the waste water hose by pulling the appliance out slightly and untwisting any visable kinks or bends in these hoses. For more information on how to correctly install these two hoses, please refer to your appliance s instruction manual
  • Next, ensure that the waste water hose is not blocked by removing the waste water hose from the siphon connection, putting the end of the hose in a bucket and selecting the drain programme. If there is a blockage, water will not fill, or struggle to fill, the bucket. If a blockage is found, clean the waste water hose and siphon.

Check the Water Pressure

To check the water pressure, simply follow the instructions below:

  • Place a bucket under the water tap.
  • Run the water. Approximately 10 litres of water per minute should come out.
  • If the water pressure is too low, less water will be discharged.
  • If this is the case, please contact your plumber who will be able to resolve the issue.

If the issue persists, we advise against attempting repairs yourself. Instead, book a repair with one of our highly trained and qualified Bosch engineers.

Get in touch

We’re here to help, before and after your purchase.

Customer Care Centre

Address: 38C Jalan Pemimpin, #01-01, Singapore 577180

Open from Mon - Fri, 9am - 5pm (Closed on Sat, Sun and PH).

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm Saturday: 9am to 1pm (Closed on Sun and PH)

Help is on the way

Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.

Self-help videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.