Washing machine door is not opening or closing

On occasion, you may find that your Bosch washing machine door will not open or close.

Below, we have listed the most common reasons for your machine door being jammed along with quick fix solutions which will allow you to return your washing machine back to normal functionality.

If the washing machine door is not opening, this may be caused by the child lock which you will need to deactivate.

A problem with the door both opening and closing properly can be caused by clothes, especially smaller garments such as socks. These can get jammed between the door and the washing machine housing. Ensure that there are no clothes caught between the door and the housing before starting a programme.

An overloaded washing machine drum can also prevent the door from being closed properly. You may need to take some clothes out of the drum prior to starting a programme.

If the causes outlined above have been checked and they are not responsible for the door not opening or closing, this could indicate a problem with the door lock where it is not engaging the door latch, meaning that you won t be able to start a programme. This is not a fault that you can repair yourself and will require a repair by a trained and qualified Bosch engineer.

If you can't identify or resolve the issue, we advise against attempting repairs yourself. Instead, book a repair with one of our highly trained and qualified Bosch engineers.