Home Appliances
The water tap symbol appears in the display when there is a problem with the water inlet. Washing machines without display might show a blinking LED near the water tap symbol at the front. Below, you can find a number of common solutions which should fix the problem.
Clean the water inlet filter
The water inlet filter may be clogged. Follow this step to check it.
Step-by-step guide
1. Turn the appliance off and disconnect the appliance.
2. Turn off the water tap
3. Remove the hose from the water tap
4. Clean the filter with a small brush under running water
5. Tip: For standard and Aqua secure models:
- Clean the filter on the rear of the appliance
- Remove the hose
- Use pliers to remove the filter and clean it
6. Connect the hose and check for leaks
Check the supply hose
A blocked or kinked water supply hose might be the reason why your washing machine is not filling with water.
Watch the video with the explanations about how to check the supply hose
Step-by-step tutorial:
1. Pull the appliance out slightly
2. Untwist any visible kinks if any
Check the water tap and water pressure
1. Close the water tap and remove the hose to check the water pressure.
2. Put a bucket below the tap and turn on the water tap. Approximately 10 liters of water per minute should come out.
3. If the water pressure is too low, you may need to contact your plumber to check the water installation.
If you have any further questions, please contact our customer care team at +65 6751 5000. We're delighted to assist you.
