If your microwave emits unpleasant odours, thorough cleaning is essential. Start by cleaning it with soapy water, letting the suds soak without turning on the appliance. For tougher stubborn residues, consider using our approved degreaser for effective cleaning. Afterward, wipe the microwave with a soft cloth. For persistent odours, repeat the process. In case of smoke smell, promptly identify

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We’re here to help, before and after your purchase.

Customer Care Centre

Address: 38C Jalan Pemimpin, #01-01, Singapore 577180

Open from Mon - Fri, 9am - 5pm (Closed on Sat, Sun and PH).

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm Saturday: 9am to 1pm (Closed on Sun and PH)

Help is on the way

Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.

Self-help videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.