Experiencing issues with your microwave not starting? Several factors could be the culprit, such as an active control lock, improper door closure, or control panel problems. Refer to your manual for troubleshooting guidance. If the microwave abruptly stops, it might be due to a wrong setting selection. Reset the control panel and resolve communication issues by unplugging the unit or switching off the circuit breaker for 2-3 minutes.

If the issue persists, we advise against attempting repairs yourself. Instead, book a repair with one of our highly trained and qualified Bosch engineers.

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We’re here to help, before and after your purchase.

Customer Care Centre

Address: 38C Jalan Pemimpin, #01-01, Singapore 577180

Open from Mon - Fri, 9am - 5pm (Closed on Sat, Sun and PH).

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm Saturday: 9am to 1pm (Closed on Sun and PH)

Help is on the way

Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.

Self-help videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.