When reheating food in your microwave, factors like freezing degree, food size, and weight can impact cooking time. Oversized cookware or heavy items may hinder rotation, leading to uneven heating. Ensure the glass plate rotates freely and is level. Clean any debris from the plate and rotation ring, then reassemble them dry.

You may test the microwave's preheating function by reheating water in a cup. Proper reheating indicates normal operation; if not, we suggest scheduling a repair with one of our highly trained and qualified Bosch engineers.

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Customer Care Centre

Address: 38C Jalan Pemimpin, #01-01, Singapore 577180

Open from Mon - Fri, 9am - 5pm (Closed on Sat, Sun and PH).

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm Saturday: 9am to 1pm (Closed on Sun and PH)

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Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.

Self-help videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.