If your induction hob is not working, here are some simple chekcs you can carry out safely at home to identify what could be causing this:

Check that the child lock has been deactivated

If your induction hob is unresponsive, but there is power going to it, you might have accidentally switched on the safety child lock. To deactivate it, simply press down on the key symbol for 3 to 4 seconds depending on the model of your appliance. If your appliance does not have a key symbol we recommend checking through the appliance’s instruction manual for more information.

Check the power

Your induction hob requires electricity to operate, so if the power source is down, your hob will not work. If your hob is not responsive and you have checked that the child lock has been deactivated, it could be that the there is a blown or tripped switch (also known as a fuse) affecting the power supply. You can check this is byaccessing the fuse box (also known as a consumer unit).

*Any major electrical faults will need to be repaired by a professional electrician.

Use induction-compatible cookware

As with induction cooking the pans are heated directly, rather than the surface of the hob, you will need to use ferromagnetic cookware for your induction hob in order for it to work properly. Pro tip: To test if a pot works with induction, see if a magnet attaches to the bottom.

If the issue persists, we advise against attempting repairs yourself. Instead, book a repair with one of our highly trained and qualified Bosch engineers.

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Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.

Self-help videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.