Induction hobs generate heat through a magnetic field. Unlike ceramic hobs, the magnets only work when a pot is placed on it. Induction heats up ultra fast and offers exceptional flexibility: heating zones can be combined to suit a wide range of pot and pan sizes and shapes.

Pro tip: To test if a pot works with induction, see if a magnet attaches to the bottom.

If you have any further questions, please contact our customer care team at +65 6751 5000. We're delighted to assist you.

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Phone: +65 6751 5000

Monday to Friday: 9am to 6pm Saturday: 9am to 1pm (Closed on Sun and PH)

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Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.

Self-help videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.