If you're considering purchasing a steam cooker and want to know how it works, we're here to help. A steam cooker operates with a ring heater that heats water to produce steam, which cooks the food. You only need a standard electrical connection or socket—no special installations required.

If you have any further questions, please contact our customer care team at +65 6751 5000. We're delighted to assist you.

Self-help videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.

Get in touch

We’re here to help, before and after your purchase.

Customer Care Centre

Address: 38C Jalan Pemimpin, #01-01, Singapore 577180

Open from Mon - Fri, 9am - 5pm (Closed on Sat, Sun and PH).

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm Saturday: 9am to 1pm (Closed on Sun and PH)

Help is on the way

Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.