If your gas hob is not igniting, there are a few simple actions you can carry out safely at home to resolve the issue. Simply follow our guide below.

Check for food remnants or dirt

If food remnants or dirt is located between the ignition plug and the burner, your hob will not ignite. Ensure that the area is clean and dry before igniting.

Align the burner

After cleaning the hob, it’s important to return all burner parts to their correct position as this will likely interfere

with the ignition of the hob. Even if you have not just cleaned the hob, double check that every part is in its

position before attempting to ignite the hob again. If you need help, you can always refer to your instruction manual where you will find the details of how to assemble the burner correctly

Check the power

If your hob is not sparking at all, and you are not hearing the usual ticking sounds, it could be because the power is out. Check the fuse box for any trips that could have occurred.

If the issue persists, we advise against attempting repairs yourself. Instead, book a repair with one of our highly trained and qualified Bosch engineers.

Get in touch

We’re here to help, before and after your purchase.

Customer Care Centre

Address: 38C Jalan Pemimpin, #01-01, Singapore 577180

Open from Mon - Fri, 9am - 5pm (Closed on Sat, Sun and PH).

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm Saturday: 9am to 1pm (Closed on Sun and PH)

Help is on the way

Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.

Self-help videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.