Although our appliances are manufactured to the highest standard in safety, all potential gas leaks should be investigated. If there is a smell of gas around the hob area, when you are not using your appliance as intended, please urgently turn off the gas supply.

If the emergency valve cannot readily be turned off :

  • 1. Extinguish all naked flames, gas/oil and solid fuel burners
  • 2. Do not operate electrical switches
  • 3. Open all doors and windows to ventilate the area
  • 4. Evacuate the premises if considered necessary.

If the issue persists, contact your relevant utility provider or our customer care team at +65 6751 5000 for assistance.