If the E27 error code appears on the appliance display it means that there is insufficient voltage in the electrical network and that the mains voltage is usually below 170V. As this is not an appliance fault, we recommend contacting an electrician to help you resolve the issue.

If you have any additional questions or concerns, please don't hesitate to contact our customer care team at +65 6751 5000. We're here to assist you with delight.

Get in touch

We’re here to help, before and after your purchase.

Customer Care Centre

Address: 38C Jalan Pemimpin, #01-01, Singapore 577180

Open from Mon - Fri, 9am - 5pm (Closed on Sat, Sun and PH).

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm Saturday: 9am to 1pm (Closed on Sun and PH)

Help is on the way

Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.

Self-help videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.