This error indicates limescale buildup in the heat pump, meaning your dishwasher needs to be descaled. Regular use of dishwashers can lead to quick limescale accumulation. Although Singapore's water is considered soft and limescale is less of a concern, we still recommend descaling your dishwasher every 6–12 months with our specialized Quick Descaler. This helps remove any limescale, ensuring your dishwasher works efficiently and effectively, and keeps your dishes clean.

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Customer Care Centre

Address: 38C Jalan Pemimpin, #01-01, Singapore 577180

Open from Mon - Fri, 9am - 5pm (Closed on Sat, Sun and PH).

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm Saturday: 9am to 1pm (Closed on Sun and PH)

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Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.

Self-help videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.