The build-up of limescale is usually one of the reasons why your dishes or glassware keep coming out with white film around them. This occurs when you live in a hard water area and the water is not softened well enough and/or the appliance hasn’t been descaled. Hard water has a high number of dissolved minerals, predominantly magnesium and calcium and improper maintenance could lead to issues that could damage parts of the appliance. Although Singapore's water is considered soft, and limescale is less of an issue, we still recommend descaling your dishwasher every 6–12 months with our specialized Quick Descaler to effectively remove any limescale.