The build-up of limescale is usually one of the reasons why your dishes or glassware keep coming out with white film around them. This occurs when you live in a hard water area and the water is not softened well enough and/or the appliance hasn’t been descaled. Hard water has a high number of dissolved minerals, predominantly magnesium and calcium and improper maintenance could lead to issues that could damage parts of the appliance. Although Singapore's water is considered soft, and limescale is less of an issue, we still recommend descaling your dishwasher every 6–12 months with our specialized Quick Descaler to effectively remove any limescale.

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Customer Care Centre

Address: 38C Jalan Pemimpin, #01-01, Singapore 577180

Open from Mon - Fri, 9am - 5pm (Closed on Sat, Sun and PH).

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm Saturday: 9am to 1pm (Closed on Sun and PH)

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Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.

Self-help videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.