Metals can begin to rust when they come into contact with oxygen or water. This is a natural chemical reaction and does not mean that your appliance is faulty. Salty and acidic water can further speed up the corrosion process, causing your cutlery to rust quicker. Unfortunately, rust spots on cutlery can be caused from a number of factors and it can be difficult to diagnose what the source of the problem is exactly. To reduce the risk of rust spots, we recommend following the advice given below.

Avoid washing cutlery with other rusting items

If you put rusting items in the same wash as your cutlery, the cutlery will also begin to rust. To avoid damage - check if any items are showing signs of rusting and refrain from adding them to the same wash as your shiny cutlery. Look out especially for damaged pan handles, utensil basket, etc.

Use rust resistant cutlery

If you use cutlery which is not sufficiently rust-resistant, over time, it will begin to rust. Knife blades are more severely affected than spoons, forks and pan handles. We recommend using stainless steel cutlery, which is more durable thanks to the added elements.

Good to know

- White starch deposits: make sure the dishwasher is loaded properlyand the spray arms are not blocked.

- Corrosion: ensure acidic or salt food residues are rinsed off, or use a pre-rinse cycle. Stainless steel is less prone to corrosion.

- Discolouration: avoid stainless steel and silver cutlery touching to prevent reactions with each other.

If you have any additional questions or concerns, please don't hesitate to contact our customer care team at +65 6751 5000. We're here to assist you with delight.

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