What is induction cookware?

Pans for induction hobs: suitable or not? Which ones are right?

You’ve purchased a hob with induction rings or are thinking about buying one? But you want to know which pans are suitable for induction hobs? Do you need new pans or can you perhaps use your existing pans? We have to tell you that special pans are needed for cooking on induction hobs. You need magnetic pans or pan materials. Because with an induction hob, it’s the pan itself that generates the heat. A copper coil is positioned below the ceramic glass. The alternating electrical current supply to the hob is converted from 50 Hz to approx. 25 kHz by the transformer/inverter and passed to the coil which generates heat. That doesn’t work with normal pans. On the other hand, you have all the advantages of an induction hob with many benefits such as greater safety when cooking and lower energy consumption, to name just a few. You save money and the cost of the new pans is quickly recouped.

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We are here to help, before and after your purchase.

Customer Service Centre

4012 Ang Mo Kio Ave 10, Techplace 1, #01-01 S569628

Walk in from Monday to Friday: 8.30am to 5.30pm (excluding public holidays)

Customer Care Consultant

Phone: +65 6751 5000

Monday to Saturday: 9am to 6pm

Changes in Operating Hours on 25 January 2019:

Customer Service Centre – Closed from 11am onwards

Experience Centre – Closed from 11am to 2pm

Regular operating hours will resume on 28 January 2019.

Customer Contact Hotline CNY Closure:

4 February 2019 – Closed from 1pm onwards

5 February 2019 – Closed from 1pm onwards

6 February 2019 – Closed from 1pm onwards

Regular operating hours will resume on 7 February 2019.

Customer Service Centre & Experience Centre CNY Closure:

4 February 2019 – Closed all day

5 February 2019 – Closed all day

6 February 2019 – Closed all day

Regular operating hours will resume on 7 February 2019.

Thank you for your kind understanding. Happy Lunar New Year!

WhatsApp Service:

We are committed to serve you better.

From 2 January 2019 onwards, you will be able to reach us through WhatsApp at +65 9727 8440 during the following non-operating hours:

Monday to Saturday, from 6pm to 9pm

Sunday, from 9am to 9pm

Simply drop us a query through WhatsApp. While we endeavor to provide you with help as best as possible, there will be times where we will get back to you the next working day.

We would like to thank you for your support and will be looking forward to be of continuous service to you.

Help is on the way

Arrange a visit for any date and time convenient for you.

Self-help videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.