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Freezer defects

Freezer defect

What to do if my freezer is defective?

If your freezer is defective, it is best to leave the repairs to the professionals, who know exactly what to do and can replace parts safely. Ideally, you should contact us at Bosch Customer Service. Find out more about this here. You can also book in an appointment for your repairs online.

Contact & Info

Get in touch

We’re here to help, before and after your purchase.

Customer Care Centre

Address: 38C Jalan Pemimpin, #01-01, Singapore 577180

Open from Mon - Fri, 8.30am - 5.30pm (Closed on Sat, Sun and PH).

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm Saturday: 9am to 1pm (Closed on Sun and PH)

Help is on the way

Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.

Self-help videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.