Home Appliances
Book a repair with one of our expert Bosch engineers. We're here to get your dryer back up and running again in no time. Did you know that some dryer issues can be resolved without the need for a repair? View our dryer’s support page to resolve common issues yourself.
Repair options.
Please check out the repair options offered below.
Bosch Service Hotline.
Our experienced Bosch Customer Service team will help you to book a repair appointment for your dryer. We will ask you to provide the model number (E-Nr.) of your appliance during the booking process.
Our Customer Care Hotline operates on:
Monday to Friday: 9am to 6pm (excluding public holidays)
Saturday: 9am to 1pm (excluding public holidays)
How to find your E-Nr.
You're looking for the rating plate, which features the E-Nr. Depending on your model, this may be located on the inside edge of the door, the drum rim, behind the maintenance flap or on the back of the appliance.
Example of a type plate
Repair FAQs.
How do I know if I can solve the issue with my dryer by myself?
You can solve some minor faults with your appliance yourself. You can check whether the assistance of a Bosch service technician is required by checking the information in our support and help articles for dryer .
Should I repair my old dryer or get a new one?
It depends on the age and the condition of your dryer. Our customer service is happy to advice on whether a service repair is right for you. In most cases, a repair is recommended as it is often more cost-effective. However, this is always up to you.
What parts are used for the repair?
For the repair of your cooker hob, our team of qualified technicians only uses original spare parts. We offer the optimal solution for your appliance by analyzing the issue and ensuring the availability of all necessary spare parts.
How much will my repair cost?
If your Bosch appliance is out of warranty, the following charges apply:
- Diagnosis & Evaluation: $95
This fee covers the technician’s visit, inspection of the appliance, identification of the fault, and professional advice on the recommended repair. Please note that this service fee is payable regardless of whether the cost estimate of repair is accepted or declined.
- Repair Fee (when you proceed): $70
This fee applies only if you choose to proceed with the repair after diagnosis.
What's covered by the manufacturer's warranty?
For further details please check our warranty terms and conditions .
What information is needed to book a repair?
Before starting the repair booking process, make sure you have the model number (E-Nr.) of your cooker hood.
If you need help to identify the E-Nr. of your appliance, please check the E-Number section above.
How does our Bosch Home Appliances Service help towards protecting the environment and climate?
We offer the best support for a long product lifespan by providing repair services and original spare parts. These services ensure that your appliance keeps on working over a long period of time. A long appliance lifespan makes a significant contribution to protecting the environment and climate.
