If your appliance is not functioning properly and is leaking water, there are a few simple checks that you can carry out on your own, which may help you resolve the issue.

Level the dryer

A leaking tumble dryer is often not an appliance fault, but rather a matter of correct placing. The most important thing to remember is that the appliance must be levelled and not standing at an incline. You can easily reposition the dryer using the appliance feet. We recommend placing the appliance on a stable, hard floor and using a spirit level to double check the level.

Clean the fluff filter

The fluff filter should be cleaned after every cycle to ensure that the appliance functions correctly. Blockage may lead to the machine overflowing and leaking water.

Check the drain hose

Check that the drain hose is not kinked or damaged. If any damage is visible, please order a replacement part using our spare parts search or contacting our customer care team at +65 6751 5000.

Installation tip: When installing the drain hose, ensure that the height difference between the surface on which the appliance is installed and the drain hose does not exceed 100cm (1m).

For condenser and heat pump dryers: Empty the condensation unit

Condensation dryers have a tank which should be emptied after every cycle. When removing the condensation tank, be aware that water may be warm and that there is no screw cap on the tank. To safely remove the condensation unit, pull the tank out slowly from the appliance and keep in an upright position. Then, simply pour out the water in the sink. When finished, securely replace the tank back into the tumble dryer.

If the issue persists, we advise against attempting repairs yourself. Instead, book a repair with one of our highly trained and qualified Bosch engineers.