Coffee maker not pumping water

What should you do when your coffee maker isn’t pumping water?

When your coffee maker stops pumping water through, a descale is usually the order of the day. At Bosch Home Appliances Service, we recommend using a special descaler to descale your machine properly. Please don’t use domestic cleaners. These are mostly aggressive and will harm your machine over the long term.

If, on the other hand, water runs out of your coffee machine, in most cases a repair is required. If this occurs within the guarantee period of 24 months, at Bosch Home Appliances Service, we’ll provide a free of charge repair. Outside the warranty period, coffee machines are repaired by us at a fixed cost of <CMFixPrice>. If your coffee maker is a device with Solitaire design, the fixed price for the repair of your coffee machine is <SMFixPrice>.

Address of small appliance customer service:
<SmAppCusSerAddress>

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Customer Service Centre

4012 Ang Mo Kio Ave 10, Techplace 1, #01-01 S569628

Walk in from Monday to Friday: 8.30am to 5.30pm (excluding public holidays)

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Phone: +65 6751 5000

Monday to Saturday: 9am to 6pm

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Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.