Coffee maker glass jug is broken

The coffee maker glass jug is broken. What now?

If your coffee maker’s glass jug or the pot generally gets broken, it’s a question of when it happens. Was the damage within the 24 month guarantee period? Then, in most cases, we’ll take care of a replacement. On the condition that the defective glass jug or pot was due to a material problem on our part. If not, you still have the possibility of finding a new glass jug from our Bosch replacement parts search by using the E number and product number.

Service Assistant

Get in touch

We are here to help, before and after your purchase.

Customer Service Centre

4012 Ang Mo Kio Ave 10, Techplace 1, #01-01 S569628

Walk in from Monday to Friday: 8.30am to 5.30pm (excluding public holidays)

Customer Care Consultant

Phone: +65 6751 5000

Monday to Saturday: 9am to 6pm

WhatsApp Service:

We are committed to serve you better.

From 2 January 2019 onwards, you will be able to reach us through WhatsApp at +65 9727 8440 during the following non-operating hours:

Monday to Saturday, from 6pm to 9pm

Sunday, from 9am to 9pm

Simply drop us a query through WhatsApp. While we endeavor to provide you with help as best as possible, there will be times where we will get back to you the next working day.

We would like to thank you for your support and will be looking forward to be of continuous service to you.

Help is on the way

Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.