Cleaning the washing machine

How can I clean the soap dispenser in the washing machine?

A clean washing machine soap dispenser contributes considerably to hygienic washing. You should therefore clean the draw approximately every two months and remove any washing powder and conditioner residues. This avoids unpleasant odours and bacteria from forming.

With stubborn dirt, clean the draw in the following order: completely remove the draw from the machine by operating the lock in the middle. Allow it to soak in a washbasin and remove the residues with a cleaning cloth or small brush, for example an old toothbrush. For stubborn deposits such as limescale, please use the appropriate cleaner such as the washing machine cleaner recommended by Bosch.

To washing machine cleaner

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Walk in from Monday to Friday: 8.30am to 5.30pm (excluding public holidays)

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Phone: +65 6751 5000

Monday to Saturday: 9am to 6pm

Changes in Operating Hours on 25 January 2019:

Customer Service Centre – Closed from 11am onwards

Experience Centre – Closed from 11am to 2pm

Regular operating hours will resume on 28 January 2019.

Customer Contact Hotline CNY Closure:

4 February 2019 – Closed from 1pm onwards

5 February 2019 – Closed from 1pm onwards

6 February 2019 – Closed from 1pm onwards

Regular operating hours will resume on 7 February 2019.

Customer Service Centre & Experience Centre CNY Closure:

4 February 2019 – Closed all day

5 February 2019 – Closed all day

6 February 2019 – Closed all day

Regular operating hours will resume on 7 February 2019.

Thank you for your kind understanding. Happy Lunar New Year!

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From 2 January 2019 onwards, you will be able to reach us through WhatsApp at +65 9727 8440 during the following non-operating hours:

Monday to Saturday, from 6pm to 9pm

Sunday, from 9am to 9pm

Simply drop us a query through WhatsApp. While we endeavor to provide you with help as best as possible, there will be times where we will get back to you the next working day.

We would like to thank you for your support and will be looking forward to be of continuous service to you.

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Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.