Cleaning the washing machine

How can I clean the pump in my washing machine?

Cleaning the pump in your washing machine is easier than you think. First, unplug the washing machine and make sure that there is no power to it. Open the service flap and let the remaining water in the drain hose run off. Unscrew the pump cover and check carefully to ensure there are no foreign objects in the pump.

If the impeller can’t be turned, something could have become jammed in it. In this case, contact customer service on <6751 5000>. Watch our video with an instruction and tips on how to unblock the pump in your Bosch washing machine.

To the video

Get in touch

We’re here to help, before and after your purchase.

Customer Care Centre

Address: 38C, Jalan Pemimpin, #01-01, S577180

Walk in from Monday to Friday: 8.30am to 5.30pm (excluding public holidays)

Our Customer Care Centre will be closed at 4pm on 21 June 2019 for an internal event. Thank you for your understanding.

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm (excluding public holidays)

Saturday: 9am to 1pm (excluding public holidays)

WhatsApp Service:

We are committed to serve you better. Simply drop us a query through WhatsApp at +65 9727 8440.

While we endeavor to provide you with help as best as possible, there will be times where we will get back to you the next working day.

Thank you for your support and we look forward to be of continuous service to you.

Help is on the way

Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.