Cleaning the washing machine

How can I clean the filter in the washing machine?

Cleaning the filter in your washing machine is very easy. First, unplug the washing machine and make sure that there is no power to it. Unscrew the water supply and lay a towel under it. Now open the service flap and let off the water through the pipe. Next, unscrew the pump cover and fluff filter. Carefully check to see if there are any foreign objects in the pump.

If the impeller can’t be turned, something could have become jammed in it. In this case, contact the customer service department at <6751 5000>. Watch our video with an instruction and tips on how to clean the filter in your Bosch washing machine.

To the video

Get in touch

We’re here to help, before and after your purchase.

Customer Care Centre

Address: 38C, Jalan Pemimpin, #01-01, S577180

Walk in from Monday to Friday: 8.30am to 5.30pm (excluding public holidays)

Please be informed that our Customer Care Centre will be closed for an internal event on 18 October, from 4pm onwards.

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm (excluding public holidays)

Saturday: 9am to 1pm (excluding public holidays)

WhatsApp Service:

We are committed to serve you better. Simply drop us a query through WhatsApp at +65 9727 8440.

While we endeavor to provide you with help as best as possible, there will be times where we will get back to you the next working day.

Thank you for your support and we look forward to be of continuous service to you.

Help is on the way

Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.