Cleaning the washing machine

How can I clean the drain pump in my washing machine?

Before cleaning the drain pump in your washing machine it’s important to ensure that the power has been disconnected. Open the service flap on the machine and let the water run off from the tube. You can now unscrew the pump cover. Place a towel underneath it in case any remaining water runs out. Carefully check for foreign objects in the pump.

If the impeller can’t be turned, something could have become jammed in the pump. In this case, contact the customer service department at <6751 5000>. Watch our video with an instruction and tips on how to clean the filter in your Bosch washing machine.

Watch our video on how to clean the drain pump in your Bosch washing machine.

To the video

Get in touch

We are here to help, before and after your purchase.

Phone: 6751 5000

Mon to Fri: 8.30am to 7pm

Sat: 8.30am to 5.30pm (excluding public holidays)

Dear customers,

Our service shop will be closed at 4pm onwards on 21 September 2018 for a company’s event. You may wish to visit our online store if you would like to purchase any spare parts. We will resume our normal business hours on 24 September 2018.

Thank you.

Help is on the way

Arrange a visit for any date and time convenient for you.

Bosch Home Appliance Service

Outstanding service - before and after the purchase.