Washing machine smells

What should I do when my washing machine smells?

If your washing machine smells, the reason could be frequent washing at low temperatures and using too little detergent. Therefore, wash regularly at 60° C or higher and use the correct amount of detergent, in accordance with the manufacturer and the amount of laundry.

In addition, we recommend you use the Bosch recommended washing machine cleaner. If it’s more of a charred smell, turn the machine of immediately and call customer service at <6751 5000>. This is your expert contact who will be able to quickly help you.

To washing machine cleaner

Get in touch

We are here to help, before and after your purchase.

Customer Service Centre

4012 Ang Mo Kio Ave 10, Techplace 1, #01-01 S569628

Walk in from Monday to Friday: 8.30am to 5.30pm (excluding public holidays)

Customer Care Consultant

Phone: +65 6751 5000

Monday to Saturday: 9am to 6pm

Changes in Operating Hours of Customer Service Centre & Experience Centre:

25 January 2019 – Closed all day

Regular operating hours will resume on 28 January 2019.

4 February 2019 – Closed all day

5 February 2019 – Closed all day

6 February 2019 – Closed all day

Regular operating hours will resume on 7 February 2019.

Thank you for your kind understanding. Happy Lunar New Year!

WhatsApp Service:

We are committed to serve you better.

From 2 January 2019 onwards, you will be able to reach us through WhatsApp at +65 9727 8440 during the following non-operating hours:

Monday to Saturday, from 6pm to 9pm

Sunday, from 9am to 9pm

Simply drop us a query through WhatsApp. While we endeavor to provide you with help as best as possible, there will be times where we will get back to you the next working day.

We would like to thank you for your support and will be looking forward to be of continuous service to you.

Help is on the way

Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.