A close-up view of the control panel and upper part of the door of a white Bosch Serie 8 front-load washing machine.

This error means that the door is not locked properly. Laundry may be caught in the door. Open and close the door again and press the "start reload" button (play and pause button). If necessary, open the washing machine door, remove some of the clothing items and then push the door closed again. You can also try switching the washing machine off and on again, setting the programme and then starting the programme.

If the issue persists, we advise against attempting repairs yourself. Instead, book a repair with one of our highly trained and qualified Bosch engineers.

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Address: 38C Jalan Pemimpin, #01-01, Singapore 577180

Open from Mon - Fri, 9am - 5pm (Closed on Sat, Sun and PH).

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm Saturday: 9am to 1pm (Closed on Sun and PH)

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Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.

Self-help videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.