Washing machine drum

My washing machine drum is loose and banging. What can I do?

If your washing machine drum is loose, there is, unfortunately, nothing you can do yourself. We therefore advise you to rely on the knowledge of an expert and contact our customer service on <CustSerPhoneNo>. Make an appointment with one of our service engineers or use the online appointment booking service. You can be sure of rapid service.

Contact & Info

Get in touch

We’re here to help, before and after your purchase.

Customer Care Centre

Address: 38C, Jalan Pemimpin, #01-01, S577180

Walk in from Monday to Friday: 8.30am to 5.30pm (excluding public holidays)

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm (excluding public holidays)

Saturday: 9am to 1pm (excluding public holidays)

WhatsApp Service:

We are committed to serve you better. Simply drop us a query through WhatsApp at +65 9727 8440.

While we endeavor to provide you with help as best as possible, there will be times where we will get back to you the next working day.

Thank you for your support and we look forward to be of continuous service to you.

Help is on the way

Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.