Washing machine smells

Can domestic cleaners help when my washing machine smells?

If your washing machine smells, we advise against the use of domestic cleaners. The accumulation of smells in the laundry and washing machine can have various causes. For example, frequent washing at low temperatures or incorrect dosage of the detergent. You should, therefore, wash regularly at 60° C or higher and use the correct dosage of detergent. Follow the manufacturer’s recommendations on dosage and the quantity of laundry.

In addition, we recommend using the Bosch tested washing machine cleaner. If you want to be really sure, please check that the drain hose is clear and that water can’t run back into the machine. This can also be the reason that your washing machine smells. Domestic cleaners won’t help here.

To washing machine cleaner

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Customer Care Centre

Address: 38C, Jalan Pemimpin, #01-01, S577180

Walk in from Monday to Friday: 8.30am to 5.30pm (excluding public holidays)

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm (excluding public holidays)

Saturday: 9am to 1pm (excluding public holidays)

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While we endeavor to provide you with help as best as possible, there will be times where we will get back to you the next working day.

Thank you for your support and we look forward to be of continuous service to you.

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Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.