Washing machine smells

What causes the smell in my washing machine?

You’ve noticed a smell in the washing machine? That shouldn’t happen but can certainly occur if you wash a lot at low temperatures and use a small amount of detergent. You should therefore wash regularly at 60º C or higher and also use the correct amount of detergent, in accordance with the manufacturer and amount of laundry.

Apart from that, we recommend you use the washing machine cleaner tested by Bosch. Please also check the water outlet of your washing machine. Smells sometimes occur when water runs back into the machine. Make sure this isn’t the case in your house.

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We’re here to help, before and after your purchase.

Customer Care Centre

Address: 38C, Jalan Pemimpin, #01-01, S577180

Walk in from Monday to Friday: 8.30am to 5.30pm (excluding public holidays)

* Please be informed that our Customer Care Centre will be closed for an internal event on 13 December, from 12pm onwards.

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm (excluding public holidays)

Saturday: 9am to 1pm (excluding public holidays)

WhatsApp Service:

We are committed to serve you better. Simply drop us a query through WhatsApp at +65 9727 8440.

While we endeavor to provide you with help as best as possible, there will be times where we will get back to you the next working day.

Thank you for your support and we look forward to be of continuous service to you.

Help is on the way

Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.

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