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Washing machine smells

What should I do when my new washing machine smells?

You’ve purchased a new machine and now you have the impression that it smells? The truth is, new machines always have a certain smell, or new smell that can’t escape when the machine is packaged up. These smells evaporate during the first few washes and aren’t harmful to health.

The perception of the unpleasant smell gets less and less with every wash. Let the drum air additionally to help this process.

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We’re here to help, before and after your purchase.

Customer Care Centre

Address: 38C Jalan Pemimpin, #01-01, Singapore 577180

Open from Mon - Fri, 8.30am - 5.30pm (Closed on Sat, Sun and PH).

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm Saturday: 9am to 1pm (Closed on Sun and PH)

Help is on the way

Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.