Coffee maker won’t heat up

Coffee maker won’t heat up. What now?

Your coffee maker no longer heats up and the coffee is cold or doesn’t even brew? In this case, it’s usually necessary to descale the machine. We recommend using our special descaler for a thoroughly hygienic cleaning of the machine. Household cleaners are generally too aggressive. And so is the problem of a coffee machine that doesn’t heat up quickly solved.

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Get in touch

We’re here to help, before and after your purchase.

Customer Care Centre

Address: 38C Jalan Pemimpin, #01-01, Singapore 577180

The Customer Care Centre remains open from Mon - Fri, 8:30am - 5:30pm. Visits to the Customer Care Centre will be strictly by appointment ONLY, and can be made via bit.ly/CSAppointment

For after-sales service enquiries, please contact us at 6751 5000 or bshsgp.service@bshg.com

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm Saturday: 9am to 1pm (Closed on Sun and PH)

WhatsApp Service:

We are committed to serve you better. Simply drop us a query through WhatsApp at +65 9727 8440.

While we endeavor to provide you with help as best as possible, there will be times where we will get back to you the next working day.

Thank you for your support and we look forward to be of continuous service to you.

Help is on the way

Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.