All washing machines make some degree of noise, of course, this varies widely but the noise we’re talking about isn’t the soothing hum of a wash cycle. No, it’s a louder more irritating sound and one that can have several causes. At some point or another, we’ve all heard some strange sounds emanating from our washing machines. Squealing, screeching, banging, knocking, bumping, scratching and rumbling are the most common noises - if yours is making a sound other than that, you might want to have it checked out by a professional. Otherwise, fixing the problem yourself should be fairly straight forward.
Check whether the transportation bolts have been removed from the back of the appliance. If they haven't, you should remove these immediately and replace them with the blanks that came with your washing machine.
The appliance is secured for transportation using transit bolts on the rear of the appliance.
Extra-Tip: Keep the transit bolts, screws and sleeves in a safe place for future transport
You can find the position of the transit bolts at the rear of the washing machine as shown in the pictures below.
Extra-Tip: Check the placement of your washing machine.
The washing machine should be installed on suitable surface. Wooden floors are particularly unsuitable. Ideally install your washing machine in the corner of the room on a hard surface.
Off-balance washers can result in loud thumping or knocking sounds, especially at high spin speeds.
To silence your machine, check the legs to ensure it’s evenly balanced and resting on a flat surface.
Ensure that the appliance is parallel to the ground by using a spirit level. If it is found not to be, adjust the feet accordingly and tighten them in place.
If possible, put the machine on again to see if this has resolved the problem.
Otherwise, continue troubleshooting.
The position of the the transit bolts you can find on the picture
The picture show the rear of washing machines / Mark all 4 positions of transit bolts = No 7 = trans bolts
If there are rattling noises during the washing program, there might be some foreign objects in washing machine drum or in the drain pump. Please check the drum for objects which may get in the way of washing your clothes and then check the drain pump.
If you have followed the information above but you're still having problems with your Bosch washing machine then you might want to have it checked out by a Bosch service expert.
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Thank you for your interest in Bosch Home Appliances.
Our aim is to continuously improve our website and the information we provide.
For this purpose we would like to invite you to take part in our short survey (about 2-3 minutes).
If you need any support, please contact us or call us at +65 6751 5000.
Thank you for your support.