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Washing machine smells

What can I do if my clothes smell when they come out of the washing machine?

If your clothes smell when they come out of the washing machine, this can be for various reasons. It could be caused by washing regularly at low temperatures or wrong dosing of the detergent. Laundry that isn’t taken out of the drum at the end of the programme can quickly develop unpleasant smells.

Modern breathable fabrics such as sport clothing or special machine-washable textiles should be treated with the appropriate detergent to ensure that bacteria are completely removed. Bacteria can be responsible for odours in textiles as well as in the washing machine. We recommend you use a hygienic conditioner to avoid this.

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Customer Care Centre

Address: 38C Jalan Pemimpin, #01-01, Singapore 577180

Open from Mon - Fri, 8.30am - 5.30pm (Closed on Sat, Sun and PH).

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm Saturday: 9am to 1pm (Closed on Sun and PH)

Help is on the way

Arrange a visit for any date and time convenient for you.

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Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.