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Cleaning the washing machine

How do I clean the filter in the washing machine?

Cleaning the filter in your washing machine is a straightforward process. Start by unplugging the washing machine to ensure there is no power supply. Unscrew the water supply and place a towel underneath it. Open the service flap and allow the water to drain through the pipe. Then, unscrew the pump cover and remove the fluff filter. Carefully inspect the pump for any foreign objects.

If the impeller cannot be turned, there may be an obstruction. In such cases, please contact our customer service department at +65 6751 5000. Additionally, we recommend watching our instructional video that provides step-by-step guidance and useful tips on how to clean the filter in your Bosch washing machine.

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Customer Care Centre

Address: 38C Jalan Pemimpin, #01-01, Singapore 577180

Open from Mon - Fri, 8.30am - 5.30pm (Closed on Sat, Sun and PH).

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm Saturday: 9am to 1pm (Closed on Sun and PH)

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Self-help videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.