• Bosch corporate
 

FAQ database

Repair faults quickly and easily yourself.

If your Bosch home appliance should develop a fault, we can help you here. We'll support you in putting the problem right in a few steps. Quickly and simply. If that doesn't work, our Customer Service is on hand for you. Start your diagnosis now.

Option 1:
Product selection

Select the category and family for your appliance.

To the tips

Option 2:
With the E-NR number

Enter the number (E-NR) or VIB of your appliance.

To the tips
 

Bosch Helpdesk


Faulty appliance? Is something not working as it should do? You'll find support for your own repairs, tips or, if the worst happens, a way of arranging a repair here.

  • Diagnosis
  • Help
  • Contact

Diagnosis

If your appliance is no longer running as it should do, we can help here. It's highly likely that we already have a solution at hand for your problem. Choose your topic and our online help facility will offer you tips for dealing with it.

Help tips

This is where you can find out what the problem with your Bosch appliance is and practical tips for solving it yourself.

Problem Category:
Problem:

Would you like more tips? We're happy to provide more help!

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Book a time for your repair directly online.

Book a time for your repair directly online.

You can book a repair appointment with a Bosch engineer near you directly online.

Book an appointment
 
 
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Accessories & spare parts: Available in our online shop now.

Accessories & spare parts: Available in our online shop now.

Find the right accessories, effective cleaning products and original spare parts in our Bosch Shop. Shop online now.

To the shop
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Contact Us

Contact Us

We are happy to assist you with the se and care tips, purchasing accessories and spare parts. Arrange an engineer visit or giving you product advice.

E-mail us
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Service you can rely on.

Service you can rely on.

Fast, competent, always ready to listen to your wishes and concerns. Only Bosch Service offers you original quality for your top-of-the range home appliance. Before and after purchase, we're there to offer valuable information and practical assistance. For the life of your appliance.

To the Customer Service
Online Survey